问：根据我的服务器配置，网站浏览体验度不相符，请排查一下网站，www.citslm.com,服务器配置和网站速度不相符，请排查
答：您好，测试访问加载速度正常，您本地访问需要多长时间，同时请本地ping www.citslm.com检测反馈下，非常感谢您长期对我司的支持！
问：测试结果不理想，请给写建议
答：您好，目前网站打开速度我司测试正常，带宽使用也正常，如果想进一步提升速度，可以考虑把服务器更换到BGP机房，相对各个线路互联的速度会更稳定,非常感谢您长期对我司的支持！
问：如何换到bgp机房
答：您好，登录我司后台[管理中心]-业务管理-服务器管理-管理-更换机房线路，里面可以选择华中BGP机房,非常感谢您长期对我司的支持！
问：更换机房后，设置IP这块不会操作，你们是否可以代劳？
问：请问如果华中BGP机房速度更好，而且性价比更高，当初在购买服务器时候，你们要推荐智能多线(推荐,免费提供一个独立IP)这个选项呢？现在说选择华中机房速度会更快，这不是明显存在误导消费者吗？
问：我需要手机端能有更好的浏览体验，请给一些比较实用的建议，是换华中机房，还是增加带宽，那种比较经济？
答：您好，默认推荐是从线路和价格综合考虑的，智能多线基本能满足全国访问，而且价格相对BGP机房更便宜，如果您的用户移动端较多，还是建议您升级到华中BGP机房，此机房是BGP线路接路，互联方面更稳定,非常感谢您长期对我司的支持！
问：我如果换成云虚拟主机独享豪华型，是否可以操作，还是等我目前服务器快到期续费之前在操作更换成云虚拟主机呢？个人感觉云虚拟主机价格更加便宜，速度也更快
答：您好，目前无法直接更换成云虚拟主机独享豪华型，建议等待过期后再购买，云虚拟主机是docker架构的，带宽是共享的，性能上肯定是不及云主机的,所以价格相对云主机也便宜些，非常感谢您长期对我司的支持！
问：帮忙清除站点木马文件，谢谢
答：您好，
已经帮您清理挂马,建议您安装云锁开启文件防篡改功能来降低被黑客入侵风险,非常感谢您长期对我司的支持!
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答：您好，查看您账户下有两个相同的模板，目前已测试两个域名均可以过户到模板463598下，请您操作过户时选择第二个模板,非常感谢您长期对我司的支持!
